Ask your
Questions about treatments on the foot and spine

Your questions -
Our answers.

Here you will find an overview of the answers to frequently asked questions about your appointment at EXPERTS FIRST.

How do I get to the practice?

Basically, you can travel either by car or by train. Please note the following information depending on the means of transport:

Travelling by car from the south, via the A5:
Please take the “Heidelberg / Schwetzingen” exit, and you will find our practice just as you enter the city.

Travelling by car from the north, via the A5:
Please take the “Heidelberg” exit, follow the signs for the main train station and from there in the direction of Schwetzingen. Our practice is located just as you are leaving the city.

Travel by train:
The practice is a ten-minute walk from the main train station in Heidelberg. Tram lines 21, 22, 24 and bus line 32 stop in close proximity to the practice.

Are there any car parks that I can use?

If you wish, you can make use of our VIP parking service. Just park right in front of our facility and your car will then be transferred to one of our employees for parking. After your visit, your car will be returned ready for your use.

You will also find several parking bays in front of our clinic building along the Rudolf-Diesel-Straße, where you can park your car for free. You can also find several parking spaces at the B&B hotel opposite. The B&B hotel is only a minute's walk from the practice and is therefore an uncomplicated parking alternative.

For all wheelchair users, we have an underground parking space directly in our building. You can then reach us barrier-free with the elevator.

Can I also visit the practice as a self-paying patient?

We are basically a private practice and not a statutory health insurance doctor's practice, meaning that neither our doctors nor our practice have contracts with statutory health insurance companies. However, you can make use of our outpatient services at any time on a self-paying patient basis. The costs are usually reasonable - we would be pleased to advise you about this in advance by telephone, of course. For numerous operations, we also collaborate with hospitals that offer billing with statutory health insurance companies.

Where do the operations take place?

We have state-of-the-art operating theatres with high-end equipment in our Centre of Excellence. The majority of foot surgery treatment takes place in the Bahnstadt OP Centre, which is exactly one floor above our practice. The patient rooms are also located on the upper floors of our new building. So you can enjoy the brief inpatient stay in the immediate vicinity of your personal surgeon – and with a fantastic view over the beautiful city of Heidelberg.

For extensive operations, patients with previous internal medical conditions or for operating on children, we cooperate with neighbouring hospitals with appropriate specializations. Of course, the choice is always made in the interest of maximum safety and for the benefit of our patients – which goes without saying as far as we are concerned.

Do you also treat children and adolescents?

Yes, we also treat children and adolescents. Dr. med. Wolfram Wenz
has the additional title of "Paediatric Orthopaedics" and was the head of the department of the same name at Heidelberg University Hospital for many years.

Is the practice accessible?

Yes - we have an underground parking space directly in our building for all wheelchair users. You can then reach us barrier-free with the elevator. Of course, the treatment rooms and toilets within the practice are also barrier-free.

Is online advice possible?

Yes, patients are welcome to submit their questions and findings and then discuss them with us online. Of course, we check the information in advance and decide whether a consultation without a personal introduction / examination is possible with sufficient certainty.

What languages are spoken at EXPERTS FIRST?

We would be happy to converse with you in your mother tongue. Our employees are fluent in the following languages: Romanian, Turkish, Arabic, Italian, French, English, Russian, Indian languages (Hindi and Punjabi), Iranian.